Hp Officejet Pro 8600 Plus Paper Feed Problem

Help! My printer has all of a sudden decides to try to feed a bunch of paper at the same time, ruining the leaves. May 6-12 pages.

I don't know the terminology to search for this problem. There are times when paper changes (for example the new color), but not always. Hate waste, hate to lose the County. Should I clean something?

Welcome to the HP community @macandsons!

I came across your message on several pages of food through your Officejet 8600 and wanted to pop in to help. I would like to see you link below and try the steps in the order for that matter. Generally a good cleaning roll will help this type of concern. If you still find the printer pull in several sheets of paper, then I recommend finally call phone support to talk of a replacement printer.

More than one Page at a time feeds through the printer

If you have trouble, let me know and I'll do my best to help.

Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

Have a nice day

HP technical support are available by clicking on the following link:

http://h22207.www2.HP.com/us-en/?openCLC=true

(1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

(2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

(3) Once finished, click the "Show Options" at the bottom right.

(4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

Tags: HP Printers

Similar Questions

OfficeJet Pro 8610: Paper feeding problems

Is it possible to manually feed a single sheet of paper in the 8610? I have sheets simple manual power in my old Lazerjet 4Plus and find it convenient if I use 'good side paper '. (reuse, recycling)

@Arnot41

Welcome to the Community Forum of HP.

I don't think you can "unique paper source" in this printer.

Part of the problem could be the way the printer picks up the paper - the mechanism (rollers, power, sensors) - must be "so" or something can glitch and you might get an error any.

Assuming that the paper is the same quality paper that could be used in the printer in any case, it is standard 20 # bnd, white paper, or another high-quality brand HP or equivalent, then the following should work:

You might be able to 'good use' book on top of new paper in the tray from the stack and use it that way. If the printer not to panic because of the paper with something printed on the back of the paper, it should work.

Stack the paper into the tray with the clean side to print "hidden face". This means that the 'already printed side' will be visible when the paper is in the tray.

You can try it certainly - if the printer doesn't like it, it will tell you on this subject.

The 8630 Pro OfficeJet print on paper one side "already used" - I just tested.

When you see a post that will help you,

Who inspires you, gives a cool idea,

Or you learn something new.

Click the 'Thumbs Up' on this post.

My answer-click accept as Solution to help others to find Solutions and answers!
HP Officejet Pro 8500: Paper feeding problems

Why my printer HP Officejet Pro 8500 has constant pain to pick up the first sheet of paper, when the 'Print' is selected. He invariably through a blank sheet and then gives the message "on paper" when the paper is in the tray. It's same with envelopes. Frustrating!

The troubleshooting in the here document steps can help solve problems loading the paper in the printer Officejet 8500. Please go through all the steps in order.
OfficeJet Pro 8620: Paper feed problem

New Machine - age for a day. Follow the installation procedure and a tray loaded with good paper 20 # 8-1/2 "x 11". When I send a print job to the printer - the finished sheet is great except for a double crease to the top of the sheet. It's as if she gets stuck, deform the sheet and then it ends. It is not appropriate for an office environment.

This printer has a duplex on the back unit.

Secondly when I put the tray paper for 4 X 6 photo paper and load the tray... it won't pull the paper and printing. The error message says to check the configuration of the status bar and load the paper - I have already done.

HI @Scott18,

Welcome to the Forums of HP Support!

I understand that your day an old printer HP OfficeJet Pro 8620 is the rustle of paper and do not print on paper 4 x 6. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

I can certainly understand how it would make you questions in an office environment. Looks like it's that a barrier inside the printer or a roller is defective.

To try to fix the problem, I suggest that take a look deeper inside the printer with a flashlight to see if you can determine the cause.

Please, try the steps in these guides:
- Displays a Message "paper jam".
- Displays a Message 'Transport Jam'
NOTE: Some steps several times may help solve the problem.

If you have completed all the above steps and your product still has a problem, service the product. If the printer is within the buyers remorse period, put the printer in the point of sale or contact HP.

Contact HP for service in all countries except Asia-Pacific.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.

Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
HP Officejet Pro 8600 - Paper copy on the glass of the scanner, Officejet tries to copy the ADF

I'm trying to copy a document on my HP Officejet Pro 8600. I placed the original face down on the scanner glass. There is no original in the ADF. Then, I pressed "Copy" and "launch in black." the Offficejet then "think" the original is in the ADF file and try to copy a non-existent original. The Officejet then generates a paper jam «»
in the ADF file' error message with instructions to clear paper jam and press 'OK' and spews a piece of paper from the paper tray. There is not an option for 'back '. If I try to humor the Officejet by opening and closing the cover of the ADF and pressing 'OK', the Officeject generates a copy which is covered with black ink. If I ask preview copy o, the document on the scanner glass is displayed. I can adjust margins, etc. When I select then 'copy' and 'Black start', the Officejet is trying to copy a nonexistent document in the ADF and generates the "Paper jam" message again. Since there is not an option "go back", I turn the printer off, then turn it back on, and then try again.

How do I train me or the Officejet for copy of the scanner glass when the original is located on the glass of the scanner NOT the ADF?

Thanks for your help to solve this frustrating problem.

Hi Knitter507,

Try to do a hard reset as described in the following link. Click here

If that doesn't help, can you print a printer status report and give me the a.) Product # and B.) Version of the firmware of the printer? To print the report, press on the arrow to the right on the screen of the printer control and then configure / reports / Printer Status Report.

What is the operating system for your computer?

You are able to make a hollow photocopy the ADF?
OfficeJet pro 8600 paper tray slides not well

OfficeJet Pro 8600, Vista. Newly purchased.

It is about the paper tray (and there's only a single tray for the Pro model).

It is not related to change the paper size, or how to close the tray when in legal size I've seen in a post.

This tray is attached directly on the surface of the table. When you open and push to close, he rubs too on this surface and is very difficult to open or close. It will just slip off as my other hp printers. The friction is causing this frustration. I have to actually lift the printer with my other hand to remove the bin to.

Anyone else having this? How to remedy?

What a shame of a problem. Looks like a nice printer.

Problem solved. The table of this printer on a material cover. I placed the printer elsewhere with hard and soft surface. This seems to work better. However, not the best slides inside and out, but a lot better.

conclusion: do not throw a printer on any material!

Sorry for the inconvenience.

Solved.
HP Officejet Pro 8600 Plus: cartridge problem 8600

Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

Replaced all - same message now also "one or more cartridges are missing or damaged. I stop the printer and also rebooted my computer, but the error message is still displayed. Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help? Thank you very much...

Hi @Paula15,

Welcome to the HP Forums!

I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

Hope this information is useful and have a beautiful day!

"Please click the Thumbs up icon below to thank me for having responded."
Scan more OfficeJet Pro 8600: Officejet Pro 8600 Plus resize problem

With the help of Officejet Pro 8600 Plus to scan documents on computer in PDF format.

I'm tring to scan a document that contains very important information just at the foot of the page, but when the scanned document appears on the computer screen, I see that he has not captured at the bottom of the original document.

I can work out how to resize the document to the copy function, but I can't find an option to resize for scanning.

Nobody knows the answer to my woes?

Thank you for your help.

Hello

Thank you for using the forum.

You can choose the scan size, example as shown.

In addition, these videos may be useful for you:

Scanning multiple photos:

HP Officejet Pro 8630

https://goo.GL/ADYDmo

Scanning tips:

HP Officejet Pro 8630

https://goo.GL/fjZvqM

Hope that helps.
HP Officejett Pro 8600: paper jam

I have a paper jam and I cannot fix it after viewing the video of HP. The paper is visible from the front and after removal of the duplexer. The book seems to be tightly wound around the roller. I can't go out fron the front and it's wrapper around the roll, when I look at the back. Any suggestions?

Dottie

Hey @Dottie11,

I see that you have some problems with a paper jam in your 8600 e-all-in-one printer Officejet. I can help you with that, but it is not a lot that can be done in this situation.

If the printer is still under warranty, I suggest to contact the HP Support by clicking on this link and fill out the form below.

If the printer is out of warranty, the best I can do is suggest more strength or cutting paper with scissors. Those who are not HP recommended troubleshooting steps and HP can not guaranteed that they will help with the jam, but it's the best I can do.

Please let me know the results after following the above. If you clear the jam or come up with a solution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.
HP Officejet Pro 8600: Document feeder causing vertical lines in copying and scanning

When I copy or scan via the document feeder I get two vertical lines on the copy or scan. How can I fix it?

Hello @aadmin, hope you are well!

Thank you for becoming a member of the HP Forum. It's a great place to get help from the community, to get suggestions and find what has worked for others.

I understand that you are facing problems while scanning / copying using the ADF. Please, try the following steps to resolve this problem.
1. Make a blank copy using the ADF. Ideally, you should get a blank document with the two vertical lines.
2. Keep the page out on your dish / the main scanner bed facing you.
3. Follow the line or streak on the paper to the box on the ADF glass is the origin of the problem. Carefully clean the thin "strip of lid of scanner ADF white' and 'the band glass ADF Scanner' with a damp lint cloth.
4. See the figure below. 3 is the glass Strip ADF & 2 is the white cover ADF scanner.
These measures should be the case, I would like to know the results.

See you soon

Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!
OfficeJet Pro 8600 - paper format and copy

I have an original document which is 216 x 330mm (8.5 x 13 in) and the paper of the same size. I want to copy the document to its original on the document size. When I try this, thumbs down, or so of the original are not copied. Now, for reasons known only to HP, the "Paper size" menu (on the printer) in the copy options gives a very limited number of possible paper sizes, and 8.5 x 13 is not one of them. From there, I understand:

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/unable-to-copy-legal-size-on-HP7610/m-p/297...

that replace the region of the printer setting affects which paper sizes are available under the menu copy and this seems to be true, but I tried a lot of different countries and none of them include 8.5 x 13.

My only option was to scan the document and print it then my PC. Note that when you print from the PC the 8.5 x 13 size is available, and if I get the result I want - an enlarged copy on paper of the same size. However, it's much slower just made a copy of the printer, and if I had to copy a large number of documents, it would be really possible.

So is there a solution to this? I for the life of me don't understand why everyone thought it would be a good idea to limit considerably the range of sizes available destination when copying. What would be really nice would be to have all of the available formats, the same list see you if you go to 'Print Options' on the PC, the printer, what that is the region, and if this list is deemed to be a bit heavy so to choose the settings by default, perhaps in an 'Advanced' options menu

Hi Bell,

I cut paper format legal until Folio and tested on a 8600 JO.

I found that the setting of the copy to legal size and feed the page via the ADF has copied the entire page on Folio paper I created.

There is no errors if the printer did not bother the paper more short.
OfficeJet Pro 8600 Plus connection problem - HELP!

I have a strange problem: after a few hours, the communication link fell between the computer and the printer. In this case, IE becomes unusable and not connect what either. It is replicated on three XP Home machines. The fourth, a vista ultimate machine, doesn't seem to be affected (yet). I get the error "the computer scan is disabled. It cannot be reactivated. At this stage I can't print. I can reach the web server embedded on the printer via firefox and can still surf using firefox. I can ping the printer, but again, once the connection is dropped, no printing or scanning the computer. The only thing I found that solves this problem (temporarily) is to restart the computer, which starts the cycle again.

last night, I installed the software on a XP machine and the laptop to test when the connection has been lost. They lasted from 19:00 on Monday until what I came at 17:00 Tuesday. The machines were not used. Once I started using (firefox only), and then they abandoned the connection in a half hour apart around 19:00. The other XP machine lasted from 19:00 until 07:00 TUE MON, when my wife started to use it and then noticed he fell somewhere between 7 and 09:00 on Tuesday. A 11:00 TUE restart ran OK until 22:00 Tuesday when the connection has been broken again (and IE is now dead). The Vista machine works since 19:00 Monday (930 pm TUE) so far and seems to hold.

printer cable, at 100-a lot of router link speed, IP address static, (also tried 10-half)

router dlink di-655

two XP machines are wired, vista is wired and last xp machine is a laptop on the wireless.

I exchanged cables, rebooted and reinstalled several times. I have a file a long mile on the telephone support line. They couldn't remedy. I asked this to escalate, but who knows when I will get an answer.

I have enabled firewall - integrated XP

I uninstalled the antivirus software

I even put in place with support like crazy suggestions change the channel of the router (uh, it's wired!)

an xp machine had a 4215 AIO connected via the USB port and the other prints to him via the network, but the printer was deleted machines on a network.

I can ping 127.0.0.1, which is supposed to indicate that the tcp service is OK.

I do not have reset winsock... I see a machine being bad, but three?

malware / virus scan shows no problem. Once again one perhaps, but three?

The only thing I can think is that there is something in the network stack XP which is in conflict with the new software of 8600 hours pass. There may be an operation of the poll which lights up then dies after a while, then he kills IE he is dying.

When the printer works it's great, but the restart is not a permanent solution to this.

any suggestions would be greatly appreciated! I am confused and therefore support. They send him to the genius, but who knows when they will answer.

Thanks in advance.

Our investigation into this issue, we found a workaround solution that will help with this.

Follow the steps below.

1. Please go to Hp software-> Printer Preferences - > Maintenance-> advanced settings tasks

2 selects the second radio under 'Alerts Show', 'don't show me alerts ink when printing.

3. now restart your PC to make sure that the setting is saved.

Enclosed is the screen.

Here's a useful support document that can also help.
HP office jet pro 8000: paper feeding problems

Hi all

I have a used HP 8000 printer and it will not pick up and feeding of the paper.

I cleaned the rollers, re started the printer by following troubleshooting instructions...

I also watched the pickup rollers as they go down, and they move into position, .but they won't pick up the paper.

Is it perhaps a fit I could do myself?

Thank you

Kenneth

Thanks for the reply, Jamieson.

I did everything you suggested, ecept the firmware.

But I leave windows 7 download the internet application... I sssume they picked up later?

I have a CD with it, but it's probably outdated...

Anyway... I will try once again and I hope I'll be able to use it and do not have to sell...: {) ~}
HP Officejet Pro 8600 paper Premium - Legal Issues

This printer supports legal communication, and it prints on legal paper but:

(1) I am unable to get it printing double-sided paper legal? I thought he did it?

(2) the album paper Manager (were the printouts) says he's set to A4/Letter but what print legal paper, the document of clusters to the top where is spell. It seems that this must slide to accommodate legal paper, but I can't figure out how to do this? The end result is that of legal paper jams their output.

(3) I had set up the printer so that the Tray 1 (top) letter-size and tray 2 was legal. Unfortunately, in the order of the printer print on legal paper I had to put the lower shelf as the default tray (it does not automatically detect letter / legal) and once I did that it won't return to letter-size (even by resetting the default to the letter). The only solution I found was to install the legal on tray 1 and the letter on tray 2. Is it a software error?

Thank you...

Hi, the 8600 is printing double-sided legal impossible.

The 8600 does not automatically detect the type of paper in the tray (s).
OfficeJet Pro 8600 Plus ADF problems

I have a new machine. Everything seems to work fine, except the ADF. Whenever I try to transmit documents in the ADF, it tells me that there is no jammed paper and there is no. It is brand new. I tried to turn the slot and turn off machine, unplug the power cord for 30 seconds. I can scan and copy from the glass, but not from the ADF. I tried a leaf up to 20 sheets with no luck. Please help, the ADF file is very important that I am able to use it. Thanks in advance!

Hi, DCI,.

Follow the steps outlined in the document below and let me know what you find?

http://support.HP.com/us-en/document/c01728503